Frequently Asked Questions

GRABOT is a smart vending technology company that designs and manufactures AI-powered vending machines. Our machines use computer vision and deep learning to automatically detect products and process cashless payments — offering a truly hands-free "Tap, Grab & Go" experience.

Our machines are built for entrepreneurs, small businesses, offices, gyms, hotels, hospitals, universities, and anyone looking to start or expand a vending business with minimal overhead and maximum automation.

Besides the machine cost, there are Processing Fees and SAAS Service Fee. Rates vary by country, please contact us to get details.

You can sell virtually anything that fits in the machine — beverages, snacks, fresh food, personal care items, electronics accessories, and more. Our AI vision system can be trained to recognize any product in real-time.

1. You can place an order directly on our official website. 2. Submit your contact information on Contact Us, our sales manager will contact you. 3. E-mail or call us for personalized assistance and quotes.

Our vending machines use AI recognition to identify products as customers swipe/tap their card and open the door.

Standard processing and delivery takes 3 to 7 business days. Date-specific requests are supported if confirmed with our sales team prior to order placement. Contact us for delivery details.

The website serves as a product showcase platform. To purchase, customers can fill out the consultation form or contact us directly via email (mailto:market@grabot.com) or phone (+1 949 401 8002). Payment can be arranged offline or through authorized platforms. We also offer financing options.

Yes, we offer flexible financing plans that let you pay for your machine in monthly installments. This allows you to start earning revenue immediately while paying off the machine over time. Contact us for more details.

Our AI uses computer vision and deep learning to identify which products a customer takes from the machine. When a customer taps their card, opens the door, and removes items, the system automatically detects what was taken and charges their card — achieving 99.7% recognition accuracy, backed by 100% compensation for AI identification errors.

Yes! With EZvend APP, you can track sales in real-time, monitor inventory levels, receive low-stock alerts, set flash promotions remotely, view analytics dashboards, and manage pricing — all from your smartphone via the mobile app or web dashboard.

Each machine comes with built-in 4G cellular connectivity, so it works anywhere with cell service — no WiFi required. The machine syncs sales data, inventory, and diagnostics to our cloud dashboard in real-time.

The complete unit comes with a one-year warranty and the compressor has a five-year warranty.

You can call +1 949 401 8002. We provide 24/7 lifelong online support and on-site repair service. You can join WhatsApp group to get dedicated technical support.

Absolutely! We offer custom vinyl wrapping services that let you brand the exterior of your machine with your own logo, colors, and artwork. This is a great way to create a unique, professional look that matches your business identity or the location's aesthetic.