Frequently Asked Questions

GRABOT is a smart vending technology company that designs and manufactures AI-powered vending machines. Our machines use computer vision and deep learning to automatically detect products and process cashless payments — offering a truly hands-free "Tap, Grab & Go" experience.

Our machines are built for entrepreneurs, small businesses, offices, gyms, hotels, hospitals, universities, and anyone looking to start or expand a vending business with minimal overhead and maximum automation.

Grabot offers two AI vending models: the M520L Prime starting at $4,995 and the G620H Elite at $5,995. The website serves as a product showcase — to purchase, please contact our sales team via the consultation form, email (sales@grabot.com), or phone (+1 833-303-9623).

You can sell virtually anything that fits in the machine — beverages, snacks, fresh food, personal care items, electronics accessories, and more. Our AI vision system can be trained to recognize any product in real-time.

The M520L Prime features 6 adjustable shelves holding approximately 360 bottles (18.4 cu ft). The G620H Elite holds approximately 450 bottles (21.7 cu ft) with 6 adjustable shelves. Both support beverages, snacks, and all product categories.

The M520L Prime measures 26" W × 27.2" D × 74.4" H and weighs 220 lbs. The G620H Elite measures 31.5" W × 27.6" D × 80.7" H and weighs 270 lbs. Both require a standard 110V / 60Hz power outlet.

Standard processing and delivery takes 3 to 7 business days. Date-specific requests are supported if confirmed with our sales team prior to order placement. Contact us for delivery details.

The website serves as a product showcase platform. To purchase, customers can fill out the consultation form or contact us directly via email (sales@grabot.com) or phone (+1 833-303-9623). Payment can be arranged offline or through authorized platforms. We also offer financing options.

Yes, we offer flexible financing plans that let you pay for your machine in monthly installments. This allows you to start earning revenue immediately while paying off the machine over time. Contact us for more details.

Our AI uses computer vision and deep learning to identify which products a customer takes from the machine. When a customer taps their card, opens the door, and removes items, the system automatically detects what was taken and charges their card — achieving 99.5% recognition accuracy, backed by 100% compensation for AI identification errors.

Yes! The Grabot platform gives you full remote management capabilities. You can track sales in real-time, monitor inventory levels, receive low-stock alerts, set flash promotions remotely, view analytics dashboards, and manage pricing — all from your smartphone via the mobile app or web dashboard.

Each machine comes with built-in 4G cellular connectivity, so it works anywhere with cell service — no WiFi required. The machine syncs sales data, inventory, and diagnostics to our cloud dashboard in real-time.

All GRABOT machines come pre-certified with international standards including ETL, FCC, NSF, CE, 3C, PCI, and NAMA, guaranteeing safety, quality, and worry-free deployment. We also offer 24/7 lifelong online customer support.

You can reach our customer support team via email at sales@grabot.com or by phone at +1 (833) 303-9623. We provide 24/7 lifelong online support and remote diagnostic capabilities through the Grabot platform for quick troubleshooting.

Absolutely! We offer custom vinyl wrapping services that let you brand the exterior of your machine with your own logo, colors, and artwork. This is a great way to create a unique, professional look that matches your business identity or the location's aesthetic.